Please complete the following steps in order to start using our service:
1. First, please review and complete all sign-up requirements listed below.
2. If you wish, you can prepare sales conditions for your e-shop using our example.
3. We’ve also prepared a privacy policy as an example you can use in your e-shop.
4. Check out our pricing.
5. Fill out the sign-up form!
Note, if you are a service provider, please review our requirements for service providers here.
Your online store should meet the following requirements in order to use our services:
- Company full name, address and customer support contacts must be found easily (e.g. in the footer or under “Contact” page)
- Products and services are clearly described and if possible, with images
– All the products and services must have a clear and unambiguous description.
– Products must have all the measurements, including weight, material and color, if applicable. - Terms and Conditions must be easily found (footer or header) and clearly stated (see our example). They must include:
– Step by step ordering process
– Clear description of payment methods and currency in which payments are accepted. NB! It must be clear that the payment provider is Maksekeskus AS.
– Delivery methods and delivery times
– Returns and refund information. If for some reason returns are not possible, it must be clearly stated and explained. - There must be a link to the Privacy Policy (example) on the homepage separately from Terms and Conditions
– Privacy Policy must contain information about what personal data is processed, why and how it is processed, how it can be deleted and forwarding information to third parties.
– NB! Regarding GDPR, please add in your Privacy Policy info that your company transfers the personal data necessary for the execution of payments to authorized processor Maksekeskus AS. - Customer must have the possibility to read and accept all the terms and conditions before final confirmation of the payment.
– That means that you should have a checkbox that must not be prefilled in your shopping cart. The client should be able to mark that they have read your Terms and Conditions. Example:
- Your store/webpage is ready
– Products/services are listed and accessible
– There are no “Page not found” pages, fictitious text and all language versions are translated correctly. - Importing and reselling requirements
– If store/website sells products that are being resold, imported and/or belong to a member of an affiliated company, you must be able to present proof of purchase (purchase invoices) or valid partnership agreements. - The company must not have any tax debt to the Estonian Tax and Customs Board
If some of the requirements are missing, we can only open a test account.