Shopify Shipping+ module setup

1. To install the MakeCommerce Shipping+ app, go to this link: https://apps.shopify.com/makecommerce-shipping-solution
2. The Shopify page will open, where you need to click Install:
   
3. Next, click Install again:
   

After installing the module, it should open automatically. Here you need to enter your MakeCommerce API keys:

To get your LIVE production API keys, you must be our client and retrieve them from the merchant portal under Settings -> API:

* If you want to make test payments using your individual test account, you can request access from the MakeCommerce team. Test API keys are different from live environment keys.

Next, you need to enter the store name, phone number, email address, and address.

The module has been installed successfully if you reach this screen:

The last step is to configure the Shopify Theme settings. Go to Online Store -> Themes and click Edit theme:

In the App embeds section, enable MakeCommerce Shipping and save the changes:

Additionally, make sure that the Shopify Theme cart type is set to Page:

If your shop still runs the old MakeCommerce Shipping Solution app, we highly recommend migrating, as support for the old version is ending soon. Your shop’s delivery menu will not work while the migration runs, and the migration itself usually takes around 15 minutes.

1. Open the old MakeCommerce Shipping Solution app in your Shopify admin, open the Other menu and choose Migration.
   
2. Read Changes in the new version. It lists everything that works differently after migrating, summarised below.
3. Read the red Important notice underneath, then tick I have read and understood the changes and agree to the terms and fees.
4. Click Continue Migration.
5. Your delivery setup is not carried across. Work through Setting up delivery methods and Carrier settings in this tutorial to get rates showing in the cart again.

What changes in the new version

• Modern cart design, no manual styling required – the manual design options are replaced by an automated checkout layout that stays consistent and up to date.
• Automatic shipment tracking – shipments are tracked for you, so you can follow delivery status and spot problems.
• Seamless multilingual support – no manual translations needed, all texts are localised for your customers automatically.
• Support for Venipak and Unisend – two more carriers are fully integrated.
• Third-party carrier support – shipping methods from other providers can appear in the checkout alongside MakeCommerce carriers.
• Simplified carrier setup – shipping methods still have to be configured in Shopify shipping zones, but the process is considerably easier.
• Terms and conditions checkbox removed – the RA Term and Condition Checkbox app is supported instead.

1. Go to the Carriers section:
   
2. Select the desired carrier:
   
3. You can configure the settings you need:
   
   1. Enable the delivery method
   2. Specify the delivery price
   3. Set free delivery from amount X
   4. Save the settings.
4. Next, you need to open the Shopify settings:
   
5. Open the Shipping and delivery section. Then select the desired delivery profile.
   
6. Create a new Shipping Zone if needed; otherwise add a new Shipping Rate:
   
7. You need to add a new Shipping Rate for each delivery method:
   Important! The name you need to enter follows this logic:
   carrierName_country_method
   See examples

   

To enable the Shop pickup delivery method, no additional setup is required in the MakeCommerce module.

You only need to enable the Pickup in store method in Shopify settings under Shipping and delivery, under Additional delivery methods:

After enabling it, the Pickup in store option should automatically appear in the cart and checkout.

Under Settings -> Shipping rules, use the Courier only card to hide parcel machine methods for products that do not fit in a parcel machine.

1. Add Shopify groups with + Add collections or + Add tags.
2. Remove a group with × and click Save changes.

For extra courier methods such as DHL, UPS or your own courier, add a rate in Shopify under Settings -> Shipping and delivery -> Shipping zones. These shipments are not registered automatically, but can be handled manually in Shopify orders.

1. Configure the local or international shipping zone in Shopify.
2. In the cart, the customer sees the generic Courier option.
3. At Shopify checkout, configure the name, price, weight limits, free-delivery threshold, countries and regions for each method.

Every shipment row ends with an Action column holding three icons:

• 📍 Track – opens the carrier’s tracking for that parcel.
• ✏️ Edit – opens the shipment details so you can correct the recipient, address or delivery method.
• 🖨️ Print label – creates and prints the label for that one shipment.

The row of tabs across the top of the shipment list filters by status. Click a tab to see only those shipments:

• New – unprocessed shipments that have come in
• Ready – shipments that are ready to be shipped
• En route – shipping in progress
• Delivered – shipments that have already been delivered
• Action required – an issue has arisen with the shipment that requires your attention
• ⋅⋅⋅ – other shipment status filters

Two more controls sit to the right of the tabs:

• Search – finds shipments by Order ID, tracking number, email, phone number or name.
• Filter by method – narrows the list to one delivery method, for example only parcel machine or only courier shipments.

The filters stack, so you can open Ready and then filter it down to a single delivery method before printing.

Create a shipment by hand when an order has to be split into two parcels, or when you are sending the customer a replacement or an extra product.

1. On the shipment list, click + New shipment at the top right.
   
2. Under Order, fill in Order ID and Order reference so the parcel can be traced back to the original order.
3. Under Recipient, fill in Name, Phone and Email. The carrier uses the phone and email to notify the customer.
4. Under Shipment, choose the Destination country, the Method (pickup point or courier) and the Carrier.
5. If you picked a pickup point method, a Pickup point dropdown appears underneath. Choose the parcel machine the customer wants.
6. Save the shipment. It appears in the list under New, ready for its label to be printed.

1. Tick the checkbox in the first column for each shipment you want a label for. The checkbox in the header row selects everything currently listed.
2. An action bar appears at the bottom of the list. Click Print labels.

All the selected labels come out in one file, laid out according to the size you chose under Print settings. Filter the list first, by status or delivery method, so you only print what you are packing right now.

As your shipping volumes grow, you can use the courier pickup feature. The carrier’s courier comes to collect all of your parcels and shipments. Calling a courier is a paid service – 4 € + VAT per pickup.

1. At the top of the shipment list, click Call courier.
   
2. Choose the carrier whose courier you want to call. The number of shipments available for collection is shown next to each carrier.
   
3. Tick the shipments the courier should collect and click Call courier at the bottom of the list. To cancel, click Exit courier pickup mode.
   
4. Check the request details and confirm by clicking Call courier:
   • Pickup location – the address the courier collects the shipments from. Use Manage pickup locations to edit existing pickup addresses or add new ones.
   • Pickup date – the date the courier should arrive.
   • Collection window from / until – the time window in which the courier can arrive.

   

Archiving hides a shipment from the list once it is no longer relevant, for example a cancelled order or a duplicate you created by mistake.

1. Tick the checkbox next to each shipment you want out of the way.
2. In the action bar at the bottom of the list, click Archive.

Archiving only affects what you see in the app. It does not cancel a registered shipment with the carrier and it does not change the order in Shopify.

This is where you turn delivery methods on, price them per country, and decide whose contract each method runs on.

1. Open Carriers and pick the carrier from the logo row along the top.
2. Each delivery method gets its own card – Pickup point and Courier. Use the toggle beside the method name to switch that method on or off.
3. Use the Shipping+ / Own contract switch on the right of the card to choose whose contract that method uses.
4. In the table, set the Delivery price for each country you ship to.
5. To offer free delivery above a certain cart value, tick the box in the Free delivery from column and enter the amount.
6. Click Save changes.

Courier delivery runs on your own carrier contract, so it needs Shipping+ Pro active and your carrier credentials connected.

1. Click Activate Shipping+ Pro. Once it is active, a Shipping+ Pro is active badge appears at the top right of the Carriers page.
2. Open Carriers and pick the carrier you have a contract with.
3. On that carrier’s Courier card, flip the switch on the right to Own contract.
4. The panel on the right changes to Use your existing carrier agreements. Under Connect to your carrier account, enter your Username and Password from that carrier, then click Connect.
5. With the credentials connected, turn on the toggle beside Courier and set the Delivery price per country.
6. Click Save changes.

Repeat this for each carrier whose courier you want to offer. You can keep parcel machines on Shipping+ and run only the courier on your own contract.

Shipping+ is MakeCommerce’s all-inclusive shipping service where you use MakeCommerce’s own delivery contracts and prices instead of signing contracts with each carrier yourself.

In practice, this means:

• You get access to local parcel machines out of the box: Omniva, DPD, Venipak, Unisend, and Smartposti
• You do not need separate contracts or credentials with each delivery company
• You get one unified pricing model from MakeCommerce: one price per parcel size per carrier, instead of each carrier having its own complex pricing tables

In short: Shipping+ gives you competitive shipping rates at any scale, avoids carrier negotiations, and helps you launch faster.

Shipping+ Pro is for merchants who want to keep using their own carrier contracts, but still want automation and MakeCommerce shipping tools.

Keep your existing terms with each carrier and get 100 delivery registrations included every month for 5 €, then 0.05 € per extra delivery registration.

In practice:

• You connect your own Omniva / DPD / Venipak / … credentials to MakeCommerce
• You keep your own negotiated shipping prices and conditions with carriers
• MakeCommerce handles automatic shipment registration after orders are paid, plus label creation and tracking
• You pay a small monthly subscription plus a per-label fee for that automation

In short: Shipping+ Pro lets you use your own carrier deals, automate shipping, and keep costs low with small fees.

This is the address used as the sender’s address and as the address returns come back to. It is also what gets printed on the shipping label.

1. In the app, open Settings and then the Shop address tab.
2. Fill in the fields:
   • Sender – the shop name the customer sees on the label.
   • Mobile phone and Email – the contact details the carrier uses if there is a problem with the parcel.
   • Address, City and Zip – where parcels are sent from and where returns are delivered back to.
3. The Shop address panel on the right previews the label as you type, so you can check the sender block before saving.
4. Click Save changes.

This is the label size the system uses every time you print, whether you print one label or a whole batch.

1. In the app, open Settings and then the Print settings tab.
2. Open the Label format dropdown and pick the size that matches your printer:
   • A6 – prints a single shipping label on an A6 page. This is the one to pick if you have a dedicated label printer.
   • A4 – prints up to 4 A6-sized shipping labels on one A4 page. This is the one to pick if you print on an ordinary office printer and cut the sheet.
3. Click Save changes.

You can choose at which point in the shipment’s journey the Shopify order is marked as fulfilled. This matters because fulfilling an order is what triggers Shopify’s own shipping confirmation email to the customer.

1. In the app, open Settings and then the Automation tab.
   
2. Make sure Shipping status webhook is switched on – the fulfillment setting lives inside it.
3. Under Mark order as fulfilled, choose when it should happen:
   • When the label is printed – the order is fulfilled the moment the shipping label is created and printed. The customer hears from Shopify straight away, while the parcel is still with you.
   • When it is handed over – the order is only fulfilled once the parcel has actually been handed to the courier or dropped off at a parcel machine and the carrier has registered it.
4. The timeline underneath shows where fulfillment lands. The Fulfilled here marker moves along Label printed -> Handed over -> Delivered as you switch between the two options.
5. Click Save changes.